NEQALS primarily provides emergency advanced life support (ALS) level of care in the towns of Webster, Ontario, and Penfield. NEQALS is certified by the New York State Department of Health (DOH) as a Paramedic intercept agency, meaning that NEQALS provides service using first response vehicles, that respond to emergency medical calls along with ambulances from other fire department and ambulance agencies. NEQALS also provides emergency medical technicians to augment other agency's ambulances as the pool of available volunteers continues to decrease. These staffing agreements are really looked upon as partnerships with these other agencies to ensure that timely emergency medical services are provided to residents and businesses in the area.
- Emergency Medicine
- First Response